How to update license keys


The license keys you are using for the Spiceup.Ax will soon be expired, or already have, in which case you get the following error message when you try to use one of the SpiceUp.Ax modules:

License key expiration message


You have a valid license key for each SpiceUp.Ax module you want to update. If you do not have these keys, please ask us by sending an email to our support mailbox.

You have a TIBCO Spotfire® account with the administrator rights.

  1. Launch the TIBCO Spotfire® Analyst client and log in to the TIBCO Spotfire® server (use an administrator account).
  2. Open the Tools > Administration Manager.
  3. Click on the "Preferences" tab.
  4. For each relevant group(s) defined on your TIBCO Spotfire® server (see the official documentation to have details on the group administration), edit the configuration of "SpiceUp.Ax" and replace the value of the license key with the value of the new file we sent you:

TIBCO Spotfire® Administration Manager